Question 1

Do I need an appointment?

Accepted Answer

We do our best to accommodate walk-ins, but we encourage everyone to book so we can give you your preferred time slot. Call, email, book online, or message us on social media to book.

Question 2

What is your cancellation policy?

Accepted Answer

Free cancellation up to 24 hours before your appointment. For anything closer, give us a call or message and we will do our best to help.

Question 3

Where are you, and is there parking?

Accepted Answer

We are at 15 Woodburn Street, Redfern, a short walk from Redfern station, with free street parking nearby.

Question 4

What products do you use?

Accepted Answer

We work with Mr. Smith, O&M, K18, Bhave and FabPro, chosen because they perform beautifully and are kind to hair, scalp and the environment.

Question 5

How does your pricing work?

Accepted Answer

We price by time and materials. Our non-colour services are fixed price, and our colour services are measured to the gram. Your stylist lets you know beforehand, so there are no surprises.

Question 6

How often should I book colour and cuts?

Accepted Answer

Most lived-in colour holds for ten to twelve weeks, and a trim every four to ten weeks keeps shape. We tailor this to your hair.

Question 7

Do you do wedding and event hair?

Accepted Answer

Yes. We offer bridal and special-occasion styling and make-up. Contact us to chat through the details and arrange a trial.

Colour & Cut